Privacy Policy

1. Introduction

HDC Consultancy ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us using the details below:

Full Name of Legal Entity: HDCH Limited t/a HDC Consultancy
Company Registration Number: 16237398 (registered in England & Wales)
Email Address: info@hdcconsultancy.co.uk
Registered Office: Unit 12, Yeomanry Road, Battlefield, Shrewsbury, Shropshire, SY1 3EH, United Kingdom

3. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name, last name, username or similar identifier.
Contact Data: includes billing address, delivery address, email address and telephone numbers.
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.

5. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

6. Third-Party Data Processors

We use the following third-party data processors to facilitate our services. Each of these processors has their own privacy policy regarding how they handle data:

Cloudflare: Hosts this website and provides security services. Cloudflare Turnstile checks that enquiry forms are submitted by a person rather than a bot, which involves processing your IP address and browser signals. (Privacy Policy)
Airtable: Stores the details you submit through our enquiry forms (such as your name, email address, phone number and enquiry details) in our customer records so we can respond to and manage your enquiry. (Privacy Policy)
Brevo: Manages our contact records and, where you have given marketing consent, sends our email communications. (Privacy Policy)
Tawk.to: Provides live chat functionality and customer support to help us respond to your enquiries effectively. (Privacy Policy)
Google Analytics: Tracks website usage, user behaviour, and analytics to help us improve our website and services. (Privacy Policy)